Privacy Policy

GreenThumb Consults values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect: Personal Information: When you engage our consultancy services, we may collect personal information such as your name, email address, phone number, and mailing address. This information is necessary to provide you with personalized gardening advice and services. Payment Information: If you make a purchase or subscribe to our services, we may collect payment information such as credit card details. This information is securely processed through third-party payment processors and is not stored on our servers. Usage Data: We may collect information about your interactions with our website, including IP addresses, browser type, pages visited, and referring pages. This data helps us analyze trends, administer the site, and improve our services.

How We Use Your Information: We use the information we collect to provide and personalize our gardening consultancy services, including garden design, maintenance advice, and workshops. We may use your contact information to communicate with you about our services, promotions, and upcoming events, if you have opted in to receive such communications. Your payment information is used solely to process transactions and is not shared with third parties except as necessary to fulfill your orders.

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data and restricted access to personal information within our organization. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and marketing platforms. These third parties are contractually obligated to maintain the confidentiality and security of your information.

Your Choices and Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our use of your information, please contact us using the information provided below. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in these communications or by contacting us directly.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means. By using GreenThumb Consults' services or providing your information, you consent to the collection and use of your information as described in this Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Retention of Your Information: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely delete or anonymize it.

Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You may choose to disable cookies through your browser settings, but please note that this may limit your ability to access certain features of our website.

Children's Privacy: GreenThumb Consults does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

International Data Transfers: Your personal information may be transferred to and processed in countries outside of your own, where data protection and privacy laws may not offer the same level of protection as in your jurisdiction. By using GreenThumb Consults' services, you consent to the transfer of your personal information to any country where we operate and to the use and disclosure of your information as described in this Privacy Policy.